Returns & Warranty FAQ
In how many days do i need to send my return product back to Rounded?
If the product did not meet your expectations, was double or wrongly ordered you can send the product back to us within 1 month after delivery, or Rounded must be informed about the return by an RMA request through your account within 30 days or an ...
What is the return adress?
Address for returns: ROUNDED ® Dep. Return and Reclamation Verrijn Stuartweg 3 4462GE Goes The Netherlands VAT: NL178220632B01
What are the warranty conditions?
Requirements and return policy for warranty products 1) Your return will be processed based on 3 questions: - Is the product in the seal (product packaging not opened)? - Is the product free of any assembly or installation damage? - Is the product ...
What is the Warranty time?
For a warranty case, the received product must be returned within 3 months after delivery, or Rounded must be informed about the return by an RMA request through your account or an e-mail to service@rounded.com within 90 days. For all the return and ...
In how many days will my refund be paid back?
We strive to provide everyone with their refund in 5 working days (Mon-Fri) If you didn't receive the refund within these 5 working days after the credit e-mail was sent we advise you to contact our customer services, they will help you to get the ...
How can I register a return as a guest?
Did you place your order without creating an account? Please send the package to the address below. It is very important that you add the printed packing slip or invoice to the package. Do not forget to write the reason of return on the packing slip ...
How can I register a return with an account?
To return your purchased part with a Rounded account, please follow the steps below: 1. Log in to your account 2. Go to the upper right corner and click on 'My account. After this, you can fill in your e-mail and password. 3. In the menu that popups, ...
Return under warranty
Reasons for a return under warranty can be: The product is DOA (Dead on arrival), wrong color delivered etc. Handling: Product must be shipped back to our return address first*. Action: Product will be changed/replaced. Requirements and return policy ...