What is the Warranty time?
For a warranty case, the received product must be returned within 3 months after delivery, or Rounded must be informed about the return by an RMA request through your account or an e-mail to service@rounded.com within 90 days.
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What are the warranty conditions?
Requirements and return policy for warranty products 1) Your return will be processed based on 3 questions: - Is the product in the seal (product packaging not opened)? - Is the product free of any assembly or installation damage? - Is the product ...
Return under warranty
Reasons for a return under warranty can be: The product is DOA (Dead on arrival), wrong color delivered etc. Handling: Product must be shipped back to our return address first*. Action: Product will be changed/replaced. Requirements and return policy ...
Which shipping methods do we use?
UPS Express | extreme fast - This is our major express service. The UPS pickup at Rounded logistics centre is 17:30. UPS deliver a package worldwide and very fast. You can track the whole process and have assist from UPS by phone and email. Also ...
What is the status Under review?
The product is currently under review by our purchase department. The product is real-time checked by the Rounded staff members. As soon the product is ready for shipment an email will be automatically sent to you. Please know that you have always ...
Timeframe for Global Pack
Time frame for Global Pack Europe and outside of Europe Netherlands 1 day Belgium 1-2 days Within Europe 5-10 days United States of America ...