What are the warranty conditions?
Requirements and return policy for warranty products
1) Your return will be processed based on 3 questions:
- Is the product in the seal (product packaging not opened)?
- Is the product free of any assembly or installation damage?
- Is the product not used in a device or has been in use?
Our return department will analyse how the damage is caused and may ship the part for further investigation.
2) Products must be returned within 3 months after delivery, or Rounded must be informed about the return by an RMA request through your account or an email to firstname.lastname@example.org
within 90 days.
3) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.
*for smaller orders, known reasons, and longer distances, there can be made an exception for individual cases. Our support team will verify alternative options for each case
What is the Warranty time?
For a warranty case, the received product must be returned within 3 months after delivery, or Rounded must be informed about the return by an RMA request through your account or an e-mail to email@example.com within 90 days. For all the return and ...
Return under warranty
Reasons for a return under warranty can be: The product is DOA (Dead on arrival), wrong color delivered etc. Handling: Product must be shipped back to our return address first*. Action: Product will be changed/replaced. Requirements and return policy ...
In how many days do i need to send my return product back to Rounded?
If the product did not meet your expectations, was double or wrongly ordered you can send the product back to us within 1 month after delivery, or Rounded must be informed about the return by an RMA request through your account within 30 days or an ...