In how many days do i need to send my return product back to Rounded?
If the product did not meet your expectations, was double or wrongly ordered you can send the product back to us within 1 month after delivery, or Rounded must be informed about the return by an RMA request through your account within 30 days or an email to firstname.lastname@example.org
For this, it is important that the sending back product meets these 3 requirements for money-back or refund.
1) Products must be returned within 1 month after delivery, or Rounded must be informed about the return by2) Spare parts that are out of the seal, being part of a device, were installed, mounted or damaged are excluded from our warranty policy for a direct refund. These products cannot be replaced or refunded.
3) Packaging, missing, tracing troubles regarding any return products is the responsibility of the sender.
In how many days will my refund be paid back?
We strive to provide everyone with their refund in 5 working days (Mon-Fri) If you didn't receive the refund within these 5 working days after the credit e-mail was sent we advise you to contact our customer services, they will help you to get the ...
Return under warranty
Reasons for a return under warranty can be: The product is DOA (Dead on arrival), wrong color delivered etc. Handling: Product must be shipped back to our return address first*. Action: Product will be changed/replaced. Requirements and return policy ...
Having doubts if the spare-part on the website will fit your device/machine?
If you are doubting which products will fit your phone/ coffee machine/ tablet and so on we are happy to help you searching for the right product. In order to do that we would like to know which device you have and which part of this device you need! ...
Can I add a product to my existing order?
Whoops, forgot to order this one product? Or in need of more than you though. We can help you as it is not possible to add them to the existing order yourself. To see if we can still add it we have a few things that we check - Has the order not been ...
Can I delete a product on my order myself?
Unfortunately, it is not possible to cancel a product by your self. Although canceling, in general, is possible until the moment that the order has been shipped. If you found out that you did order a product too much, the wrong part or if you do ...