If your track and trace code is not working it is best to contact Rounded customer service or the post company directly UPS/GLS/DHL/ Deutsche post/PostNL.
Because the phone numbers are different for every country we have listed the websites where you can select your country and the phone number below.
Rounded Customer service
Phone 0031113212810
UPS
Where you can select your country and language, after this you will see the option "call us"
DHL
Where you can select Contact us!
GLS
Where you can select your country right above.
PostNL
Website in Dutch, Customer service number 0900 0990
Note: when you receive the track and trace mail it can take a few hours before the track and trace code will be fully online. If this takes longer please contact our customer service who are happy to help you