What can I do when my track and trace code is not working?

What can I do when my track and trace code is not working?

If your track and trace code is not working it is best to contact Rounded customer service or the post company directly UPS/GLS/DHL/ Deutsche post/PostNL. 

Because the phone numbers are different for every country we have listed the websites where you can select your country and the phone number below.

Rounded Customer service 
Phone 0031113212810

Where you can select your country and language, after this you will see the option "call us"

Where you can select Contact us!

Where you can select your country right above.

Website in Dutch, Customer service number 0900 0990

Note: when you receive the track and trace mail it can take a few hours before the track and trace code will be fully online. If this takes longer please contact our customer service who are happy to help you

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