What if the product you are looking for is sold out on our website?
If you are in need of a product and see the big words "sold out" on our website instead of the nice shopping cart this means that the product is not available with us at the moment.
It is possible that some products may come back online but others can stay sold because they are so-called "End of life" this means that the original manufacturer is not making them anymore and it is as good as impossible to get them.
If you would like to know if there is a chance that this product comes back, please contact our customer service so that they can give you answer to this question.
Having doubts if the spare-part on the website will fit your device/machine?
If you are doubting which products will fit your phone/ coffee machine/ tablet and so on we are happy to help you searching for the right product. In order to do that we would like to know which device you have and which part of this device you need! ...
Can I add a product to my existing order?
Whoops, forgot to order this one product? Or in need of more than you though. We can help you as it is not possible to add them to the existing order yourself. To see if we can still add it we have a few things that we check - Has the order not been ...
How can I place an order at the Rounded website?
Step 1 - You can create an order by placing the items you would like to order in the orange shopping cart and click on the + button. Step 2: After this, you can select your country below and you will see all the different shipping methods we offer ...
Can I delete a product on my order myself?
Unfortunately, it is not possible to cancel a product by your self. Although canceling, in general, is possible until the moment that the order has been shipped. If you found out that you did order a product too much, the wrong part or if you do ...
In how many days do i need to send my return product back to Rounded?
If the product did not meet your expectations, was double or wrongly ordered you can send the product back to us within 1 month after delivery, or Rounded must be informed about the return by an RMA request through your account within 30 days or an ...