When do I recieve a track and trace code?

When do I recieve a track and trace code?

As soon as your order is ready and all the products have been picked by our logistics department you will receive an e-mail saying that your order is complete and will be shipped out today!

If you selected UPS Express/ DHL Express/ DHL Global mail+ or Global pack extended+tracking available you will receive a second e-mail when the order has been picked up by the carrier.

In this e-mail, we provide you with the tracking number and the tracking website so that you can follow every step of the way of the package!

Note: when you receive the track and trace mail it can take a few hours before the track and trace code will be fully online. If this takes longer please contact our customer service who are happy to help you

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